Understand the work
Listen, ask questions, and see how the process actually operates.
People × Process × Data × Technology
Clear systems for complex work.
I work where people, process, data, and technology meet — helping organizations make work easier to learn, use, measure, and improve.
A practical approach
From complexity to progress.
Make it clearer
Improve processes, documentation, tools, data, and handoffs.
Support adoption
Design around the people who actually have to use the system.
Measure the result
Use evidence to determine whether the change actually worked.
Featured work
Selected Work
Public Sector
Public-Sector Workflow Improvement
Improving ownership, visibility, and follow-through in shared workflows while working within real institutional and technology constraints.
Active work · case study developing
AI + Data
Chalk — AI Forecasting & Evaluation Lab
An ongoing experiment in model comparison, calibration, data integrity, automation, and honest evaluation.
View case study (PDF)
Clearer systems.
Better paths through complex work.
Ideas
Systems
Better outcomes
From the lab
Real experiments.
Real results.
Chalk is my ongoing exploration of what happens when multiple AI models are asked to make probabilistic forecasts under controlled conditions — and then held accountable to the results.
01
Compare models
02
Evaluate honestly
03
Automate where it helps
04
Share what I learn
About
Different experiences.
A consistent focus.
Hi, I’m Steven.
My background spans technology, education, and public service. The common thread has been learning unfamiliar systems, explaining them clearly, and improving how people work inside them.
Today I’m increasingly focused on workflow, data, automation, practical AI adoption, and the human side of implementation.